Last Updated: October 12, 2026
1. Introduction
Welcome to Steel Water Tanks Kenya. We respect your privacy and are committed to protecting your personal information when you visit our website, https://steelwatertankskenya.co.ke/.
This Privacy Policy explains how we collect, use, store, and protect your information when you browse our website, contact us, request a quotation, or inquire about our steel water tank fabrication, installation, and related services.
By using our website, you acknowledge this Privacy Policy.
2. Information We Collect
We may collect the following types of information.
Personal Information
When you contact us, request a quotation, or inquire about our services, we may collect:
- Your name
- Phone number
- Email address
- Project location
- Steel water tank requirements
- Information you provide through contact forms, email, or WhatsApp
You are not required to provide personal information when browsing general pages of our website. However, certain services may require contact details.
Technical Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of visits
- Referring website addresses
- General website usage information
This information may help us understand website performance and improve our services.
Cookies and Similar Technologies
Our website may use cookies or similar technologies to improve functionality, analyse visitor activity, and enhance the browsing experience.
3. How We Use Your Information
We may use the information collected to:
- Respond to customer enquiries and quotation requests
- Provide information about steel water tanks and related services
- Prepare quotations for fabrication and installation projects
- Communicate with customers about their projects
- Improve our website and services
- Monitor website performance and usage
- Protect our website against spam, fraud, and unauthorized activity
- Comply with applicable legal and regulatory requirements
We will process personal information only where we have a lawful basis to do so.
4. How We Share Your Information
Steel Water Tanks Kenya does not sell your personal information to third parties.
We may share personal information when reasonably necessary with:
- Website hosting and maintenance providers
- Email and communication service providers
- Website analytics providers, where used
- Professional advisers or service providers assisting our business
- Government authorities or other parties where required by law
Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate data protection safeguards are applied.
5. Cookies and Website Analytics
Cookies are small files stored on your device that can help websites function correctly and remember certain preferences.
We may use cookies to:
- Support website functionality
- Understand visitor behaviour
- Measure website traffic
- Improve website performance and user experience
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
If we use third-party analytics or advertising services, those services may collect information according to their own privacy policies. Where required, we will obtain consent before using non-essential cookies or similar technologies.
6. WhatsApp and Other Communication Channels
If you contact us through WhatsApp, telephone, or email, we may use the information you provide to respond to your enquiry and discuss your steel water tank requirements.
Third-party communication platforms may process information according to their own terms and privacy policies. We encourage you to review those policies before sharing personal information through external platforms.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.
However, no method of electronic storage or internet transmission is completely secure. Although we take reasonable precautions, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, manage customer relationships, respond to enquiries, maintain business records, resolve disputes, and comply with applicable laws.
When personal information is no longer required, we take reasonable steps to delete it or securely dispose of it, subject to any legal retention requirements.
9. Your Privacy Rights
Subject to applicable law, including Kenya’s data protection legislation, you may have the right to:
- Be informed about how your personal information is used
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally applicable
- Object to certain types of processing
- Request restriction of processing where applicable
- Withdraw consent where processing is based on consent
- Lodge a complaint with the relevant data protection authority
To exercise any applicable rights, please contact us using the details provided in the Contact Us section.
We may need to verify your identity before responding to certain requests.
10. Third-Party Links
Our website may contain links to external websites, social media platforms, or third-party services.
We do not control the privacy practices, content, or security of these external websites. Visiting a third-party website is subject to that website’s own terms and privacy policy.
We encourage you to review the relevant policies before providing personal information to third parties.
11. Children’s Privacy
Our website is intended for people seeking information about steel water tanks, fabrication, installation, and related services.
We do not knowingly collect children’s personal information in circumstances where such collection would violate applicable law or require consent or safeguards that have not been obtained.
If you believe that a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.
12. Data Protection Laws in Kenya
We aim to handle personal information in accordance with applicable Kenyan data protection laws, including the Data Protection Act, 2019, and relevant regulations.
We seek to ensure that personal information is handled lawfully, fairly, and transparently, collected for legitimate purposes, and protected using appropriate safeguards.
Where applicable, we also take appropriate measures when personal information is transferred to or processed in other countries.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, service providers, or legal obligations.
Any revised version will be published on this page with an updated revision date.
We encourage you to review this page periodically to stay informed about how we protect your information.
14. Contact Us
If you have any questions about this Privacy Policy, your personal information, or our data protection practices, please contact us.
Business Name: Steel Water Tanks Kenya
Website: https://steelwatertankskenya.co.ke/
Email: sales@steelwatertankskenya.co.ke
Phone: +254 714 138898
We will review your enquiry and respond as appropriate under applicable data protection laws.